This is the privacy policy of Bixos, Inc. It applies to our privacy practices in relation to the website bixos.com and the products and services provided through the website.

Data Controller and Data Processors

In the relationship between you (the user) and us (Bixos, Inc.), we are the data controller. We decide when, how, why, and what data to collect and process.

We use the services of data processors to process personal data. Data processors are companies that process data on our behalf. You can read more about data processors in the section about with whom we share your personal data.

How We Collect Personal Data

We collect personal data through our website. We collect your data in two ways:

  • Personal data that you give to us voluntarily. When you create a user account, reach out for customer support, or contact us for any other reason, you provide us with your personal data to allow us to do what you need from us.

This includes the personal data available on your government-issued document for personal identification that you need to provide to us to create a user account.

  • Personal data that we collect by using cookies and other tracking technologies. We use cookies and other tracking technologies to track your behavior on our website and during the use of our services.

What Personal Information Do We Collect?

We collect the following categories of personal data that you give to us voluntarily:

  • Personal name

  • Home address

  • Email address

  • Phone number

  • Date of birth

  • Personal data that is included in your government-issued document for personal identification, including your biometric data

  • Personal data that is included in your government-issued document for personal identification.

We also collect data about your behavior on our website and the app. This includes:

  • Digital fingerprints

  • IP address

  • Your behavior on our website and app

Why We Collect and Process Your Personal Data?

We collect and process your personal data for the following purposes:

  • Provide you with our products and services

  • Provide you with customer support

  • Communicate with you

  • Monitor how you use the website and app

  • Gather analytical data and improve our products and services

  • Serve you with relevant marketing materials and ads

  • Operate and maintain the functionality of our website and app

  • Notify you about any changes to our products and services

  • To comply with the applicable KYC legislation and respond to any legal inquiries by relevant authorities

With Who We Share Your Personal Data

We use third-party tools that help us process the data and get relevant insights from it. We share your personal information with these third-party tools so that they could process the data for us. They use the data only for the purposes of processing on our behalf.

Twilio. We use Twilio products, including Sendgrid by Twillio for sending emails, sending SMS messages, and chatbots.

Google Analytics. We use Google Analytics to track your behavior on our website.

Some of these third-party tools, such as Google and Facebook, may collect personally identifiable information about your individual consumer’s online activities over time and across different websites.

To learn more, read:

Google’s privacy policy

Facebook’s privacy policy

TikTok’s privacy policy

Snapchat’s Privacy Policy

In the case of an inquiry by relevant state authorities, we may share your personal data with them.

Cookies

As explained above, we use cookies to collect and process personal information for our processing purposes.

Cookies are small textual files that our website sends to your device. They collect the data they were designed to collect and send it to the parties that process the personal data on our behalf.

If you don’t want our website to send cookies to your device, you can send a Do Not Track signal by your web browser. The following links will take you to the instructions on how to turn it off, depending on what web browser you use:

Google Chrome

Mozilla Firefox

Opera

Edge

Brave

Please note that Apple has turned off the Do Not Track feature for Safari.

You can also clear all the cookies from your web browser at any time.

Your Rights

Bixos, Inc. is a company incorporated in the State of Delaware and complies with all the relevant laws.

Regarding data protection, we also respect your rights guaranteed by the law that applies to the relationship between you and us. Depending on what law applies, you may or may not have the following rights:

European Union users:

  • Right to know

  • Right to access

  • Right to erasure of data

  • Right to data portability

  • Right to objections

  • Right to restrict processing

  • Right to correction of your data

  • Right to complain

Turkey users:

  • Right to know

  • Right to access

  • Right to erasure of data

  • Right to objections

  • Right to restrict processing

  • Right to correction of your data

  • Right to complain and be compensated about any damages you may suffer as a result of a violation of your rights

Brazil users:

  • Right to know

  • Right to access

  • Right to erasure or anonymization of data

  • Right to data portability

  • Right to object

  • Right to restrict processing

  • Right to correction of your data

Users from other countries

If the country you are a citizen of guarantees you data subject rights, we will respect your rights.

Submitting Requests

You can exercise your data subject rights by submitting a request at info@bixos.com.

International Data Transfers

Your personal data will be stored on our servers in the US. Collecting and storing your personal data is essential for fulfilling our obligations to you.

Collection of Children’s Personal Data

We do not collect children’s personal data knowingly. If you become aware that we have unknowingly collected and processed the personal data of a child, please inform us at legal@bixos.com or privacy@bixos.com and we will delete their data from our serves as soon as possible.

Changes to This Privacy Policy

We reserve the right to change this privacy policy without prior notice as we change our privacy practices, including the processing purposes and the categories of personal information we collect.

Contact us

For any questions regarding this privacy policy, contact us at legal@bixos.com or privacy@bixos.com.

Effective date

The effective date of this privacy policy is November 1, 2021.